SHIPPING & RETURNS
SHIPPING POLICY
Welcome to The Drift House's shipping policy. Here, we aim to provide you with a seamless experience from the moment you place your order to when it arrives at your doorstep. We take pride in our efficient shipping methods, secure packaging, and transparent costs. Your satisfaction is our priority, and we strive to ensure that your orders reach you in perfect condition.
Return & Warranty Policy
At The Drift House, we want every customer to feel confident with their purchase. While we stand behind the quality of our products, we also recognize that sometimes a return may be necessary.
Return Policy:
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Returns are only accepted for unused products in their original packaging.
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Once a product has been used, installed, or altered, it is not eligible for return or exchange.
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All returns must be initiated within 30 days of the original purchase date.
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Proof of purchase (receipt or order confirmation) is required for all returns.
Exchanges & Refunds:
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Approved returns may be refunded to the original payment method or exchanged for store credit.
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Shipping costs are non-refundable. Customers are responsible for return shipping unless the return is due to an error on our part (e.g., wrong item shipped, defective on arrival).
Warranty Disclaimer:
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The Drift House does not provide warranties beyond those offered by the manufacturer.
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Products damaged by misuse, improper installation, or normal wear and tear are not covered.
We value your trust and are committed to providing a clear, fair policy to protect both our customers and our business. For any questions regarding returns or product support, please contact us directly.